Work With Us
The Connecticut Veterans Legal Center (CVLC) is seeking a skilled professional with a talent for organization and a heart for social justice to join our team as a paralegal and office manager. Our new office manager will play a key role in advancing CVLC’s mission: to help veterans recovering from mental illness and homelessness overcome legal barriers to housing, healthcare, and income. As a national leader in medical-legal partnerships and legal aid to veterans, CVLC’s work often occurs where veterans law intersects with economic and racial justice, human rights, and mental health.
The office manager will support the executive and legal teams, learning the logistical skills necessary to run a nationally-recognized nonprofit that zealously represents low-income clients. The office manager will oversee key administrative office operations and assist with CVLC’s legal work.
- You have a passion for justice: you have a passion for supporting social
justice issues and an enthusiasm for helping people in need.
- You are detail oriented: you pay close attention to little things and know
that this will best help serve our clients. From checking records to ensuring proper contract billing, paying attention to details are essential.
- You are a go-getter: you are resourceful, flexible, and self-motivated. You
understand that priorities and plans change and the path forward is not always a straight line. You use challenges as opportunities to learn new things.
- You want to learn: you want to understand how a non-profit organization
works and the administrative tasks needed to keep it running. Similarly, you want to understand how the collection of records and documents plays an integral role in representing a client and why diligence and attention to detail can be the difference between winning and losing a case.
- You see the big picture: you understand why all the background admin
work is necessary to achieve positive outcomes for our clients. CVLC is very much a team and a sense of pride in the importance of how your work impacts the case conclusion will sustain your morale while performing difficult tasks.
- You are good with technology: CVLC is a paperless office and strives to
be at the forefront of using technology to assist our clients and deliver superior service. You have an easy relationship with technology and a desire to stay up-to-date on the latest advancements.
In this job you will:
- Perform Office Administration Tasks including:
- Track employee leave and sick time
- Manage deliveries and mail
- Manage organization’s calendar, schedule meetings, client intakes, and track staff leave time
- Take meeting minutes
- Scan, copy, and fax documents
- Manage incoming faxes and mail
- Conduct billing on government grants
- Maintain and manage CVLC’s software licenses, internet service, and hardware
- Communicate with clients, volunteer attorneys, opposing counsel, and court clerks regarding open matters, including drafting letters, short memos, and court documents.
- Ensure that CVLC’s online and paper filings are done in an organized and timely manner.
- Collect client records and releases.
- Enter and maintain accurate data in the case management system
You will also get to:
- Learn about a variety of legal cases including housing, credit, consumer, and veterans law.
- Join CVLC’s legal team, participating in intake discussions and legal strategy meetings.
- Be an active participant in a team that seeks to change national and local policies that affect veterans.
On Day 1 you will:
- Be proficient in Word and other Microsoft products and understand the basics of technology.
- Be introduced to CVLC’s processes and policies, organization calendar, data and document management systems.
- Spend time with attorneys and staff in each department to understand how all the parts of the organization work independently and together.
- Meet with VA clinician staff and gain some culture competence for our client base.
After 3 months you will:
- Be responsible for the day-to-day administrative tasks that are vital to the organization.
- Create and send monthly invoices.
- Understand the basics of housing law and the eviction process, VA benefit eligibility and other civil legal issues.
After 6 months you will
- Be responsible for distribution of incoming mail and maintaining the organization’s calendar.
- Be proficient at filing court and VA claim documents for CVLC clients.
- Feel comfortable with the data management systems used at CVLC and have the ability to recommend and make changes.
- We are client-centered and hard-working. It is a privilege to do this work and we do our utmost to provide our clients with the best services possible.
- We are outcome-oriented and creative. The results we get for our clients are some of the best in legal aid and we all play a part in making that happen.
- We are democratic and collegial. We all pitch in as needed. Our teamwork is a hallmark of our organization. We are boisterous and like to have fun together.
Veterans, people of color, people with disabilities, and LGBTQ individuals are strongly encouraged to apply. CVLC will make reasonable accommodations for applicants and employees with disabilities. CVLC is proud to work with a diverse community of clients, staff, and constituents. Come join our team!
To Apply: Please submit a cover letter, resume, and a writing sample to CVLC at email@example.com. Please be prepared to share the names, title and contact information for three references if requested. The position is open until filled. We anticipate that it will be filled quickly, so please send your materials as soon as possible.